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Children, Youth & Family Services Lead Social Caseworker - Support & Services

Essential Job Functions
Position is located on the Hotline Team
Typical Hiring Range: $54,650.52 - $57,383.04 annually
Salary to be commensurate with qualifications

El Paso County Benefits
  • Work-Life Balance
  • 12 vacation days (96 hours, accrued per pay period) annually
  • 3 personal days (24 hours) annually
  • Hired 1/1-4/30, 3 days (24 hours)
  • Hired 5/1-8/31, 2 days (16 hours)
  • Hired, 9/1-11/30, 1 day (8 hours)
  • 12 sick days (96 hours) annually
  • 11 holidays annually
  • Employee Fitness Centers
  • Medical, Dental, Vision, and Life Insurance (click here for more information)
  • 2 Onsite Health Centers
  • Retirement plan (click here for more information)
  • 457 Deferred Compensation Plan
  • Tuition Reimbursement
  • Employee Assistance Program (click here for more information)
Coordinates services and secondary service decisions in support of the Support & Services Unit within the Children, Youth & Family Services Division of the El Paso County Department of Human Services (DHS) to assist in preserving families. Serves as a lead caseworker, advising and assisting caseworkers on case assignments as requested. Coordinates with the Practice Unit and is responsible for primary decision-making of child protection practices as needed.
  • Provides lead work for the Support & Services Unit to include assisting with training, technical support, orienting new employees, providing guidance and mentoring and resolving complex problems and issues to meet the needs of clients.
  • Fosters a team atmosphere that is inclusive and supportive.
  • Coordinates services and secondary service decisions in support of the Support & Services Unit within the Children, Youth & Family Services Division of the El Paso County Department of Human Services (DHS) to assist in preserving families; refers pertinent information to Support & Services Unit as needed.
  • Interviews clients, coordinates and participates in home studies and provides services to families and children; reports imminent danger for children; makes referrals to community resources.
  • Reports clients' progress and provides service recommendation and referrals; provides necessary information to the Support & Services Unit regarding placement and services provided.
  • Provides crisis management and coordinates support services for clients to resolve problems and conflicts.
  • Attends and testifies in court hearings and mediations as needed; completes appropriate paperwork, documentation, reports, reviews, etc. for court hearings.
  • Prepares for and participates in meetings and staffings.
  • Documents all contacts and ensures that all paperwork and documentation are accurately completed and filed; completes necessary case information reports, inputs updates into database.
  • Arranges and provides transportation for clients to appointments, therapy, school, court hearings, pre-placement visits, etc.
  • Ensures compliance with Federal, State and County laws, outcome measures, rules and regulations; reviews cases to ensure case plans are developed and implemented.
  • Assists with collecting, monitoring, and reporting team statistics, data and outcomes.
  • Facilitates meetings as needed.
  • Performs other duties as required.
  • Bachelor’s degree from an accredited institution with a major in a human behavior science field required as stated in Volume 7 Section 7.603.1 (D) 2 to include a degree with at least 30 semester or 45 quarter hours of coursework in development of human behavior, child development, family intervention techniques, diagnostic measures, or therapeutic techniques such as social work, psychology, sociology, guidance and counseling, and/or child development.
  • Minimum three (3) years of professional caseworker/case management experience acquired after the degree in a public or private social services agency required.
  • Master’s degree in a human behavioral science field with at least 10 semester or 18 quarter hours in courses relevant to child welfare or a Bachelor’s degree of social work and successful completion of an approved field placement in a county department of human services may substitute for the one (1) year of required experience.
  • MSW degree from a college or university either accepted into candidacy for accreditation or accredited by the Council of Social Work Education may substitute for two (2) years of the required experience.
  • Previous demonstrated leadership skills preferred.
  • Ability to communicate and work effectively with co-workers, clients, other agencies, the courts, and the public.
  • Ability to efficiently plan, schedule, and organize.
  • Ability to assess situations and make prudent and appropriate decisions. Ability to apply conflict resolution and problem solving skills.
  • Working knowledge of casework practices, procedures and protocol; working knowledge of child safety and family engagement.
  • Ability to lead and train others; ability to objectively assess the performance of others.
  • Abilities in interviewing and investigative techniques and practices.
  • Ability to accurately and efficiently complete paperwork, reports, and documentation timely. Ability to work independently and utilize supervision in making casework decisions.
  • Ability to use standard office equipment to include computer, fax machine, copier, and telephone.
  • Maintain regular and punctual attendance.
  • Must pass conditional post offer background investigation to include fingerprinting, motor vehicle record check, drug screen, and physical examination. College transcripts required prior to date of hire.
  • Must possess and maintain a valid Driver's License.
  • Must obtain and maintain necessary certifications as applicable to position.
  • Colorado State Child Welfare Caseworker Certification or the ability to successfully complete and pass initial examination within ninety (90) days of employment.
Work Conditions
Work is performed in an office environment, client's homes, schools, jails, and court; must be able to climb stairs in or outside of these environments and able to walk up and down driveways and sidewalks. May be exposed to hostile family situations/ individuals, and unsanitary and hazardous conditions. Occasional lifting of files, supplies, children: exerting 20 lbs – 50 lbs occasionally; 10 lbs – 25 lbs frequently, or up to 10 lbs constantly.