Information Technology Specialist

Open & closing dates

•  08/03/2022 to 08/17/2022

Salary

• $54,727 - $86,074 the salary range above reflects the employee's base salary. locality pay will be added based on the duty station.

Pay scale & grade

• GS 9 - 11

Location

• Location Negotiable After Selection, United States
• Many vacancies

Remote job

• No

Telework eligible

• Yes—as determined by the agency policy.

Travel Required

• Occasional travel - You may be required to travel to a disaster site during increased disaster activity for extended periods with little or no advanced notice. If so, you may encounter hazardous working and/or living conditions; i.e., no water or electricity and/or minimal lodging facilities. Travel expenses are compensated based on SBA policy and Federal regulations.

Relocation expenses reimbursed

• No

Appointment type

• Term - NTE 4 years--See definition under Important Notes.

Work schedule

• Intermittent -

• Implements and coordinates activities designed to protect and restore IT systems, services and capabilities.
• Provides advice and guidance in implementing security policies and procedures designed to protect the integrity and confidentiality of systems, networks, and data.
• Supports ODA's field response remotely and within the Center. Establishes remote location communication, user remote access, laptop configuration, and system troubleshooting and resolution.
• Provides support in a manner that minimizes interruptions in customer's ability to carry out critical business activities.
• Assists network administrator by participating in configuration of switches and routers; monitoring network performance; performing various diagnostics; analyzing network traffic patterns; and installing software fixes and upgrades.
• Participates in coordinating wide area networking with Central Office IT staff, including installation and configuration of wide area networking hardware and software and monitoring the integration of existing Local Area Network (LAN) with Wide Area Network (WAN).

• This position is not included in a bargaining unit.
• Your primary residence is considered your official duty station.
• The Term Appointment does not confer competitive status, reinstatement rights, or eligibility for non-competitive conversion to a permanent job to the individual(s) selected. You may be promoted or reassigned to another term position within SBA's Office of Disaster Assistance; however, you may not be non-competitively appointed to another Federal position. You will be given an initial Term Appointment lasting more than 1 year, but not more than 4 years. If all other conditions of employment are met, this appointment may be extended, up to a total of four (4) years in increments determined by SBA.
• If selected, employees work on an intermittent (on-call) work schedule. This means that employees are in a pay and duty status only when activated to respond to workload needs, especially in response to heightened disaster activity. When no longer needed, employees return to a non-pay status until the next event necessitates additional staff.
• However, depending on the workload and/or level of disaster activity, your work schedule may be changed to full-time. Subsequently, if the workload decreases, your work schedule may be changed back to intermittent.
• Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required while on assignment (up to seven days a week and twelve to fourteen hours a day).
• A valid driver's license may be required.

Conditions of Employment

• U.S. citizenship is required.You must be able to obtain and maintain a Government travel credit card.Favorable background investigation and credit check are required.Credit Score must be at least 500.Mandatory Overtime: In order to respond quickly and efficiently to disaster survivors, substantial compensated overtime hours may be required during heightened disaster activity.You may be required to complete a one-year trial period.Physical Demands: You must be able to lift up to 45 pounds and job requires standing, stooping, and bending for extended periods of time to set up and take down computer stations.

Qualifications

• Implementing IT security requirements, policies, and procedures designed to protect the integrity and vulnerability of systems, networks, and specifically including the protection of Personal Identifiable Information (PII), both internal and external to the organization; and
• Configuring and troubleshooting IT hardware, software, and networking technologies in a variety of local and/or remote locations; and
• Setting up, configuring and supporting workstations using Windows 10 in an enterprise WAN, supporting Microsoft Cloud based applications (Office 365, SharePoint, or OneDrive), and supporting networks (wired and wireless) that support multiple users.

• Implementing IT security requirements, policies, and procedures designed to protect the integrity and vulnerability of systems, networks, and specifically including the protection of Personal Identifiable Information (PII), both internal and external to the organization; and
• Configuring and troubleshooting IT hardware, software, and networking technologies in a variety of local and/or remote locations; and
• Setting up, configuring and supporting workstations using Windows 10 in an enterprise WAN, supporting Microsoft Cloud based applications (Office 365, SharePoint, and OneDrive), and designing and implementing wired and wireless networks which support multiple users.

Education

Agency contact information

 Cindy Saechao

Email

Address